Palliative Care Program 

(716) 304-1214Program Overview for Health Care Providers


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The goal of Pathways is to manage symptoms and improve quality of life.

Pathways Palliative Care Program provides case management support and services to individuals and families faced with serious illness. Our palliative care team works together to provide relief from distressing symptoms. Each patient is unique and is treated with individualized care. A nurse is always just a phone call away, 24/7.

Pathways can help ease symptoms including:

  • Pain 
  • Depression and anxiety
  • Loss of appetite and nausea
  • Constipation
  • Breathing problems
  • Spiritual and emotional issues

Pathways can also provide the following services:

  • Education about disease/illness and coping strategies
  • Supportive discussions about treatment choices and symptom management
  • Coordination of health care and navigating the medical system
  • Advance care planning
  • Connection to community resources

Eligibility Requirements: Individuals facing serious, progressive illness including, but not limited to the following conditions may be eligible.

  • Repeated hospitalizations or emergency room visits
  • Cancer, whether or not the patient is undergoing active treatment with radiation or chemotherapy
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Congestive Heart Failure (CHF)
  • Malignant Disease
  • Liver or Pancreatic Disease
  • Progressive Neurological Disorders
  • Cardiomyopathy
  • Advanced Alzheimer's disease or other dementia

Services from Pathways are provided in the patient's home. You do NOT have to give up your own doctor. The Pathways team will work with the your physician(s) to coordinate care.  There is no additional cost to eligible patients. 


Apply to the Pathways Program